Aaron

  • This needs to be said – nowadays businesses are not innovating. They are taking old ideas and trying to see if the current market will accept them again. We are taking these new trends and hoping that they stick for more then a few months. That is not innovation. We are truly out of innovators in today’s society and that is leading to a slowing of…[Read more]

    • Now now, there’s no need to say that businesses are not innovating. I think what we should be saying is that they’re trying to perfect old methods 🙂 I think that’s still something, don’t you agree? They’re taking the best of the old and making it new. Now that’s something worth doing!

  • Aaron posted a new activity comment 3 years, 8 months ago

    How effective is this? Social media is big and all, but it really is just something that is up and coming. Nothing has been established yet, so no need to build it up as if it is the end all be all of the business world. Companies are still going to rely on call centers and online submission forms. It is the tested way of doing things, and it is…[Read more]

  • Aaron posted a new activity comment 3 years, 8 months ago

    The risk there doesn’t make it better. You can get some people who want to pick their services, but lose the increased sales from bigger packages. What business would risk their secure sales for the chance, just the chance, at more customers? It bankrupts companies and that’s why they fail to grow. Ideas like this just make things worse

    • As I replied to Ray Andrew’s comment, this is a system that works best for those with smaller markets and loyal followers. The present users will see this as a boon that can save money, but more importantly new consumers will have the opportunity to adopt the program and become new sources of revenue, albeit at much smaller profit margins.

  • Aaron posted a new activity comment 3 years, 8 months ago

    Well it’s pretty common sense that you need to be able to deal with customers. Customers are the most important part of the business, and you need to make sure they’re happy for the business to do well. Common sense.

  • Aaron posted a new activity comment 3 years, 10 months ago

    That makes no sense at all. The point of packages are to encourage customers to spend more money and drive revenue. Separating them makes it easier for customers to avoid additional costs and fees. What would happen if instead of getting a suite of services for X amount, they are getting a single product for half the cost? They would obviously be…[Read more]

    • While I agree that package programs will typically have a higher price tag and bring in steady revenue, it also has the potential to alienate those who only want one or two parts of the package. You have to consider that those on the fence will be much more willing to adopt new services if they are able to select only what they actually want to…[Read more]

      • The risk there doesn’t make it better. You can get some people who want to pick their services, but lose the increased sales from bigger packages. What business would risk their secure sales for the chance, just the chance, at more customers? It bankrupts companies and that’s why they fail to grow. Ideas like this just make things worse

        • As I replied to Ray Andrew’s comment, this is a system that works best for those with smaller markets and loyal followers. The present users will see this as a boon that can save money, but more importantly new consumers will have the opportunity to adopt the program and become new sources of revenue, albeit at much smaller profit margins.

  • Aaron posted a new activity comment 3 years, 10 months ago

    Great idea, and while we’re at it we might as well hand them free products and services as well. Really, who would spend all that money to build up a nice bank when your customers don’t even come in the doors? The issue isn’t making the place nicer so that people come in – it’s about giving them a reason for them to be there in the first place. If…[Read more]

    • Same as what I said above, I don’t get how it wouldn’t work. People would go see places that are new or interesting because it will catch their eye. I was thinking it would be the same sort of deal and people would come to the bank looking to see what’s new, then being sold on new products.

  • Aaron posted a new activity comment 4 years, 9 months ago

    People screw up. I don’t see why you think this is something new or a real problem. People are lazy, they screw up, they slack off and cut corners. Normal business issues that we can’t really get rid of. Deal with it because we won’t see it go away anytime soon.

  • Aaron posted a new activity comment 4 years, 9 months ago

    Well how much money can a company like that even make? It’s not like you make a ton of money from a free site like that, and even if you did, what good with new interface be? Usually it just throws people off and gets them angry because you change things up. No, you won’t see that happening anytime soon

  • Aaron posted a new activity comment 4 years, 10 months ago

    You either do one or the other. People or tech. It’s not something that you can just magically do both of. Have you heard of a company that does it all like that? Tech is too new for old people, but great for kids. People skills aren’t something the young people have. Two markets, so we’re not gonna see a big transfer to one or the other.

    • Maybe they can find a middle ground that will appeal to both sides. The safety of familiar tech and products for the old, and newer products for the young. Plus you can upsell the new products since they’ll be more expensive to manage anyways. Slowly build in that new fee or increased cost so that you have a new client base that is used to the…[Read more]

  • Aaron posted a new activity comment 4 years, 10 months ago

    What are they gonna do with touch? You can’t just make things work because you want them to. You can’t suddenly make your business do things it’s not supposed to. Banks deal with money. They aren’t supposed to be involved with anything like smells or fancy lighting. It’s a business for money, and that’s they way it should be.

  • Aaron posted a new activity comment 4 years, 10 months ago

    Well of course it’s gonna be a problem. You think that companies are gonna ignore what is going to make them money? My advice – save your money and stay the course like a sensible business owner. You’ll make all that money the rest of them are losing while they try to “innovate”

  • Aaron posted a new activity comment 4 years, 11 months ago

    And how do you think a “zombie” shop is a good model for a bank? It makes no sense that we should take a tip from some retail store that bets on gimmicks instead of actual advantages. Who cares about some store that has to stay in business by using fads and tricks. That won’t work for a regular business

  • Aaron posted a new activity comment 5 years ago

    And how do you expect a business to even try to fix this? Take away customer phones? We just need to get more people working and quicker turnaround time for everything. It’s not rocket science people.

    • The issue is that businesses cannot compete for attention with the customer. If customers are already distracted once they enter the building, it is more difficult to please them. This is a case where the issue is with the customer not using the products and services offered immediately, leading to their dissatisfaction. I don’t think this is…[Read more]

  • Aaron posted a new activity comment 5 years, 1 month ago

    The reason no one answered yet is because you can’t. You just can’t. Some things work out for some businesses, but for us there are limits. None of these guys get it and they’ll try to make it happen, but I don’t see that plan working anytime soon.

  • Aaron posted a new activity comment 5 years, 2 months ago

    It’s fun but there’s not much else to it. You got people to watch a video but didn’t really tell them anything about you or the company. How is that experiential at all?

    • Well you obviously watched it, meaning that it had an impact 🙂 Not to mention that now we know that McDonald’s is a sponsor of the world cup and is proud enough to focus on the love of the game instead of their own products. If you ask me, that’s pretty big

  • Aaron posted a new activity comment 5 years, 2 months ago

    Because it isn’t different. How can you expect people to believe the fads about all of this. Look, you need to get that whats really happening is that we meet expectations and people walk away happy. It isn’t some big scheme to get people to experience new things. We just give them what they want and they come on back.

  • Aaron posted a new activity comment 5 years, 2 months ago

    I don’t get why you think meeting expectations is suddenly some sort of experiential thing. If you don’t make customers happy then you don’t stay in business, that’s that. Expectations are what you are trying to meet in the first place. This isn’t anything new. Meeting someone’s expectations isn’t suddenly a new experience. It’s expected.

    • The experiential aspect is not simply meeting the customer’s expectations – it is the process in which it occurs as well as how the customer’s expectations are exceeded. I believe it is important to note that in any business the customer’s expectations are the main measurement of whether or not the job or product was successful. While, yes, any…[Read more]

      • I understand it, but how do we apply it to the financial services industry? I’m not one to be going around making sandwiches with my clients. But I’m not about to show them the ins and outs of my business. We can’t just hold their hand and walk them through the process of managing their wealth, so how do we make it experiential?

        • The reason no one answered yet is because you can’t. You just can’t. Some things work out for some businesses, but for us there are limits. None of these guys get it and they’ll try to make it happen, but I don’t see that plan working anytime soon.

  • Aaron posted a new activity comment 5 years, 10 months ago

    I never took you for one to ask questions, but I guess even the “smartest” of us has a thing or two they can learn. You should know that companies innovate because they see the rewards the come with it. Sure, everyone can just sit back and cash in on their cash cows, but the real money is where they can be the only ones in the market. Think about…[Read more]

    • I do not claim to be the smartest nor do I believe that I have a better understanding of these topics than any of the individuals here. Hence, I come to the Community to gather information and try to share what I do know. Your opinion on this matter is greatly appreciated, Aaron, as you have probably the most business oriented mindset of the…[Read more]

  • Aaron posted a new activity comment 5 years, 10 months ago

    It might be a slow roll but do not forget that it only happens when they really need to make the changes. Who needs to put in new mood lighting when the old lights work just fine? Why do you need different teller stations when people are fine walking up to their tellers as it is? That’s the thing – they don’t need these new things. At least not…[Read more]

  • Aaron posted a new activity comment 5 years, 10 months ago

    If you really think playing the ethics card makes sense, it does not because these rules are essentially laws. Ethics may make people think differently in situations, but the law is the law. Waivers may work, but you know as well as I do that they still require the rules to be changed before they can be used. That’s what it boils down to – the…[Read more]

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