Ksenia

  • Ksenia posted a new activity comment 6 years, 4 months ago

    Yea! If you have no creative idea – take a group of half naked ladies with nice shapes and here you go!!

  • Ksenia posted a new activity comment 6 years, 4 months ago

    How funny.. Creators of these flash mobs though to express anger and frustration at the economic crises but instead created a funny and positive atmosphere in a bank. I am not saying that this particular flash mob is good or bad, just saying that any extraordinary activity in a branch will most likely attract people, at least just as a matter of…[Read more]

    • How funny.. Creators of these flash mobs though to express anger and frustration at the economic crises but instead created a funny and positive atmosphere in a bank. I am not saying that this particular flash mob is good or bad, just saying that any extraordinary activity in a branch will most likely attract people, at least just as a matter of…[Read more]

    • This really is a funny video. The dancers are trying to interrupt the workday by having the flash mob in the bank, but it makes for such a display that people are bound to go to the bank and see what is going on. Quirky things like this attract attention, and when it happens in the bank there is a good chance that people will go there. Any…[Read more]

  • An Excellent example of experiential communications !!

    • Very creative! I wounder what kind of button could a bank make following the same idea

    • This type of ad is not cost effective at all. How would you set this up? What if someone was hit by one of your actors? And can you imagine rolling that banner up and planning out the sequence of events so everything syncs up? For a commercial maybe it works, but if you actually had this somewhere it is a nightmare.

    • Now this is pretty cool. Really awesome way to get some publicity out there, plus it’s in the middle of the streets so you know people will be around to see it.

  • Dmitry and Profile picture of KseniaKsenia are now friends 6 years, 4 months ago

  • Nikolay and Profile picture of KseniaKsenia are now friends 6 years, 4 months ago

  • Anton and Profile picture of KseniaKsenia are now friends 6 years, 7 months ago

  • Just read this article of Richard Branson on the importance of a smile. Indeed a very powerful tool at no cost to gain loyalty. But I always wondered why in Russia people are not smiling almost at all and it requires an effort for management to teach them to smile. It is so easy…Cheese… Smile…. 

    [Read more]

    • Which management do you mean, Ksenia? I haven’t heard about such efforts except for maybe McDonald’s.

    • Three years ago I did the eye laser surgery ana in the my first revision my doctor was something like Jim Carrey as Truman Burbank in the movie The Truman Show, when in the beginning of the movie Truman has this big infinite smile to everyone in the town 😀 So my doctor was smiling this way every time I was visiting him for revisions. He has…[Read more]

    • Sasha, Ksenia means the management of the luxury stores where people spend thousands or millions of dollars on one purchase 😀 and McDonald´s of course like you said.

    • This is sad that people don’t smile.. The last time I went to Russia, employees at the stores looked at me like I’m an idiot because I smiled at them 🙂
      A genuine smile can break the ice and build that initial trust. In las vegas, it is pretty common to see employees smile. However, a lot of times, you can see how fake that smile is and is…[Read more]

    • I agree that a genuine smile goes a long way, and if the person feels that it is fake, it could possibly have less effect than no smile at all… A genuine smile and, more difficult, genuine interest in helping customers is truly a cultural element. Anyone can force people to smile using performance indicators, controls, and negative motivation…[Read more]

  • Svetlana and Profile picture of KseniaKsenia are now friends 6 years, 8 months ago

  • Denis and Profile picture of KseniaKsenia are now friends 6 years, 8 months ago

  • Tanya and Profile picture of KseniaKsenia are now friends 6 years, 8 months ago

  • Alexey and Profile picture of KseniaKsenia are now friends 6 years, 9 months ago

  • Ksenia posted a new activity comment 6 years, 9 months ago

    Michael, those professors definitely convinced me that there WILL BE the end of world on this day… So I would suggest that we do not wait and spend all our company money on one of the Senteo’s major leading principles – “HAVE FUN” .

  • Marie and Profile picture of KseniaKsenia are now friends 6 years, 9 months ago

  • A tiny car accident on the way to a meeting with a Client today. I pushed a car in front of me because I was texting… Thanks to the terrible morning traffic I was only driving 3-5 km/h and it wasn’t a major damage at all. I went outside and literally said to the other driver: “It was definitely my fault and I truly apologies. Is there any…[Read more]

    • Great story ! Accepting responsibility is a very easy way to ease a person’s nerves when there has been an error.

      Recently, I purchased an airline ticket using reward miles, and the itinerary had a two hour layover between flights. Without notifying me, the airline changed the flight schedule, and, by chance, I checked the itinerary and…[Read more]

      • Did the airline do anything to acknowledge that you had to wait? Or did you complain about how you were treated by the employee to their supervisor? Seems like they could use a lesson in customer centricity.

    • Great example. With the airlines I experienced the same situation several times.
      And it was only once when their behaivor was correct.
      is there any CIE for airlines? 🙂

    • The joke is on you – he is actually on the run from the police and didn’t want to get caught! 😀
      But if there wasn’t any major damage why would he even want to stay? Maybe it was more of an inconvenience to wait than to just deal with the damage himself?

  • Rocio and Profile picture of KseniaKsenia are now friends 6 years, 9 months ago

  • This is what we gonna do in Moscow at 12:12 on 12.12.12. Dantes is booked on SENTEO’s name. I asked for a cosy table!

  • Begoña and Profile picture of KseniaKsenia are now friends 6 years, 9 months ago

  • Ksenia changed their profile picture 6 years, 9 months ago

  • web_admin and Profile picture of KseniaKsenia are now friends 6 years, 9 months ago

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